We process your personal data only to the extent we really need and we protect it. Below you will find a plain explanation of what we know about you, why, how long we keep it and what rights you have under the General Data Protection Regulation (GDPR).
Valid from 16 October 2026
Page contents
Data controller
- Operator
- Vojtěch Voldřichsole trader under the Trade Licensing Act, not registered in the Commercial Register
- Company ID
- 07421681
- VAT number
- CZ9007171734
- Registered address
- Pod Homolkou 50/37, 385 01 Vimperk
- Establishment
- Penzion U Lenců, Zadov 18 (Churáňov), 384 73 Stachy
- Phone
- +420 606 844 288
- info@ulencu.cz
Who processes your data
The data controller is the operator of the guesthouse listed above. If you have any questions about your personal data, e-mail us at the address above or call us. We have not appointed a data protection officer as we are not required to by law.
What data we process
- Bookings: name, e-mail, phone, address, dates of stay, number of guests and children's ages, meal plan and your note. For business stays also the company name, company ID and VAT number.
- Guest register: name, date of birth, permanent address, ID document number and length of stay. For foreign nationals also nationality and, where applicable, visa number.
- Payments: amount and date of payment and the account it came from. Card payments are entered directly into the payment gateway; we neither see nor store card details.
- Enquiries: data you send us via the contact form, by e-mail or by phone.
- Website visits: technical data (IP address, browser type) and, with your consent, anonymised visitor statistics.
Why and on what legal basis
- Handling your booking and providing accommodation (performance of a contract, Art. 6(1)(b) GDPR).
- Legal obligations (Art. 6(1)(c) GDPR): guest register for the local tourist tax under Act No. 565/1990 Coll., registration of foreign nationals with the Czech Police under Act No. 326/1999 Coll., accounting and taxes.
- Legitimate interest (Art. 6(1)(f) GDPR): answering your enquiries, protecting property and guest safety, establishing and defending legal claims.
- Your consent (Art. 6(1)(a) GDPR): statistics and marketing cookies. You can withdraw your consent at any time in the cookie settings.
We do not carry out automated decision-making or profiling.
How long we keep data
- Bookings: while the booking and stay are handled, then for up to 3 years for any claims.
- Guest and accommodation register: 6 years, as required by law.
- Accounting and tax documents: for the period required by accounting and tax law (up to 10 years).
- Enquiries via the form and e-mail: while they are handled, then for up to 1 year.
- Cookies: depending on the type, at most for the period stated in the cookie settings.
After that we securely delete or anonymise the data.
Your rights
You have the right:
- of access to the data we process about you,
- to rectification of inaccurate data,
- to erasure if we no longer need the data or process it unlawfully,
- to restriction of processing,
- to data portability,
- to object to processing based on legitimate interest,
- to withdraw consent at any time, as easily as you gave it.
Send us your request by e-mail or by post to the operator's address. We will handle it without undue delay, within 1 month at the latest.
Data security
We protect data with technical and organisational measures: the website runs over an encrypted connection (HTTPS), only authorised persons with their own login can access the booking system and paper documents are kept in locked premises.